We will accept returns for manufacturing defects only.
We will not exchange for colors or sizes incorrectly ordered by you or your customer. Videos will only be exchanged for the exact same title. Only items in unused condition and in their original packaging will be accepted.
Return Procedure: Email for an authorization number. On the front of the return package write the authorization number that your have been given. Please include in the email, a note explaining the defect and location. No returns will be accepted without an authorization number on the package. If due to any defect in materials or workmanship or this product fails to maintain its integrity or its moving parts become inoperable, the manufacturer will repair this product or, at the manufacturer's sole option, be replaced. Warranties do not cover product repair and / or replacement because of acts of God, misuse, accident, unauthorized repair or alteration or other cause not within the control of the manufacturer. The customer is responsible for shipping costs for all warranty service. These products are sold as novelties only.
Be sure to read care instructions on all garments and storing instructions for toys and lotions.
WE DO NOT GIVE REFUNDS, EXCHANGES ONLY FOR THE SAME PRODUCT
Test all products as soon as you receive them. Packages returned as undeliverable or refused will be automatically charged 25% restocking fee plus shipping costs.
We cannot accept returns on special orders, insertion and genital contact toys (i.e. dildos, vibrators, pumps etc.), intimate clothing, edible products or anything returned to us in unsellable condition.
Because personal senses, feeling, stimulation and satisfaction are such individual and private matters, the manufacturer cannot and does not warrant that this product will achieve any particular result. The manufacturer does not warrant the fitness for a particular purpose of its products and does not make any warranty, express or implied, other than the warranty contained herein. No implied warranty created by state law shall extend beyond the terms of this warranty and the manufacturer shall not be liable for any loss of use of the product or incidental or consequential damages which this product might cause.